3 ms·

I'm curious, have you never seen failures happen? I've seen it happen a few times - a payment to a merchant times out and they don't receive it till days later.

I'm curious, have you never seen failures happen? I've seen it happen a few times - a payment to a merchant times out and they don't receive it till days later. By then you've already paid twice and its difficult to recover the money. This isn't a problem with credit cards where you can simply issue a charge-back. Until UPI has a grievance redress system, it will struggle to gain mainstream acceptance. That's not the only issue. Operating this system isn't free. For now, no transaction fees are being levied but banks are eagerly awaiting the day that the RBI will allow them to. 1-2% of a txn might not seem like much, but it'd be a tough sell to consumers asking them to pay more when they could use cash instead.

piyush_soni 9y ago
I've made numerous (at least more than 100) UPI transactions, but haven't seen a single 'failure' as such. Yes, there's been delay at times, but it's just that, a delay. It's a little inconvenience at that time, but it's comparatively much rarer (and less frustrating) than OTP SMS not received problem for a credit card transaction which I just started hating. Most of the times, UPI (Tez) transactions are instant for me. About 1-2% charges, if they ever start using it, wouldn't it still be better than credit cards? Most merchants don't charge extra for those (but some do even for credit cards).
sdenton4 9y ago
My understanding is that these high latencies are due to failures in the backing bank's infrastructure. Here's a workaround: https://productforums.google.com/forum/#!topic/tez/AHKZjmtUxp8 https://productforums.google.com/forum/#!topic/tez/AHKZjmtUx...