I once heard a CEO's job is to make decisions and communicate them. This article seems to reinforce that. I'm not a CEO, but I try to be as concise as possible

I once heard a CEO's job is to make decisions and communicate them. This article seems to reinforce that. I'm not a CEO, but I try to be as concise as possible when I communicate by email. Two things I do are not mentioned in the article. I always address the recipient by name if possible. And, I always add my signature, which on my computer includes my address and phone number. Addressing the recipient by name gets their attention better. And, having my contact info in every email makes it easy if they want to communicate with me via another medium. Also, I always say Please and Thank you. In terms of email management, I use the Getting Things Done method, which works well for me.