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This is too often the case. However, what it does is leaves the ask unasked. When a specific ask isn't made, with everyone's high workloads, it allows everyone
by balabaster 9y ago
This is too often the case. However, what it does is leaves the ask unasked. When a specific ask isn't made, with everyone's high workloads, it allows everyone just to shrug and say "Okay, not my problem." If you allow someone to interpret that nothing was actually asked of them, that's exactly how it will be interpreted more often than you would like.
If you need someone to take up the cause you have identified, you need to specifically ask them so they have to say "No, I'm not going to do that" if they're not going to pick it up. This is as much for their benefit as yours. When someone must say "Yes, I will do that" or "No, I will not do that" it helps them draw a black and white line around what they are willing or not willing to take on as part of their job. In a world where boundaries are grey, life itself is grey, it's hard to have a feeling of completion in anything. When you have no sense of completion, it leaves you feeling like you never really accomplish anything and being pushed with the current, not in charge of your own destiny.
Help people to say "Yes, that is mine" and "No, that is not mine" it is not only helpful for you to know who is in charge of something, it is helpful for them as well. It will help them to say "Actually, I've got too much on my plate already, I don't have any more capacity to take on any more just now. It would be really helpful if you could ask someone else to take this on."