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The trick to asking more than one question is to number them. Dear Ms. Busy Client, In order to complete Project X on time, we need your decisions about the f
by twobyfour 9y ago
The trick to asking more than one question is to number them.
Dear Ms. Busy Client,
In order to complete Project X on time, we need your decisions about the following by end of day Friday, please:
1) How many widgets will be required?
2) Do you prefer the red or the green?
3) If we order the widgets from China instead of Mexico, we can save $10 per widget, but delivery will take twice as long. We believe this trade-off is worthwhile because foo. Please confirm that this is acceptable to you.
4) etc.
Thanks,
your humble vendor
Then if you still don't get an answer, you ask for a meeting or call like you would have to anyway, but at least you have a handy checklist to make it efficient.
- Ma8ee 9y agoThe problem with your several questions are that you won’t get an answer to the easy ones before they have had time to think about the harder ones. In this example it might not make a difference, but sometimes you can make some progress if you get to know if it should be red or green even before you know if they want to move production to China. Most importantly, many questions make the email feel more overwhelming. Three short emails can each often get an immediate response. An email with three questions needs to be found time to answer.