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This is also an issue in the medical field. e-prescribe lets doctors order medications directly from the EHR, including—in some states—controlled substances. Th
by athenot 9y ago
This is also an issue in the medical field. e-prescribe lets doctors order medications directly from the EHR, including—in some states—controlled substances. The software ensures it's the doctor by requiring the password to be entered. The doctor gets tired of typing the same password 50 times a day—compounded by a login sequence that is not most user-friendly—and the result is that the staff enters the order on behalf of the doctor.
(I should note this is being improved, with more and more doctors getting comfortable with documenting things themselves and therefore being logged when they need to order something.)
This is just to say that usability / UX is a very important component to security, or insecure workarounds flourish. As software makers, we need to make it easiest for the user to do the right thing from a security perspective, not just merely possible.
- somedumbguy22 9y agoTroy talks about the importance of UX in his post about FaceID, if anyone is interested. [0] [0]https://www.troyhunt.com/face-id-touch-id-pins-no-id-and-pragmatic-security/ https://www.troyhunt.com/face-id-touch-id-pins-no-id-and-pra...
- Terr_ 9y ago> The doctor gets tired of typing the same password 50 times a day Hmmm, I wonder if some of those "is it still you?" tests could be avoided if certain actions could be deferred and batched up. Then approving or committing them would be one extra auth check.