I'll tell you right now that it's a terrible idea. As much as this sucks, if you tell the user that their antivirus is the problem (the antivirus program that

I'll tell you right now that it's a terrible idea. As much as this sucks, if you tell the user that their antivirus is the problem (the antivirus program that they paid for and trust), you will lose a customer. Many people who aren't comfortable with technology have been taught to NEVER disable their antivirus, and that anyone that is telling them to is trying to hack them. That leads to the situation where they instantly and completely distrust anyone telling them to disable/replace/edit their Antivirus in any way.