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This works the other way round too. For many companies, if something breaks they want a support contract in place with agreed SLAs. The threat that a crucial b
by d4nt 16y ago
This works the other way round too. For many companies, if something breaks they want a support contract in place with agreed SLAs.
The threat that a crucial back office system might break and the only people they could call to fix it are Ray and Moss from the IT dept in the basement, is worth paying a premium to avoid.
- cperciva 16y agoFor many companies, if something breaks they want a support contract in place with agreed SLAs. And here, in a nutshell, we have the difference between a startup and a large corporation.