If it were a one-off issue, this would be excusable. However, this is not the first, nor yet the tenth, major issue to occur on Apple devices in recent months,

If it were a one-off issue, this would be excusable. However, this is not the first, nor yet the tenth, major issue to occur on Apple devices in recent months, something that is inexcusable for a company who's reputation is founded on high-quality UX and reliability.