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That's basically what postmortems are! For those unfamiliar with the term, postmortems are a written account of an incident, its impact, the actions taken to re
by karlding 9y ago
That's basically what postmortems are! For those unfamiliar with the term, postmortems are a written account of an incident, its impact, the actions taken to resolve resolve it, root causes, and identifying any follow-up actions to prevent the incident from recurring.
I think postmortems should be a valuable learning opportunity for the entire company, and are by no means a punishment. In an organization that fosters "blameless culture," this allows the organization to grow and to identify and fix a weakness.
Google's SRE book [0] also talks a bit about this in the chapter about Postmortems.
[0] https://landing.google.com/sre/book https://landing.google.com/sre/book