If customers were categorically willing to pay for and expected nicer features then the nicer features wouldn't be optional, they would be standard and the pri

If customers were categorically willing to pay for and expected nicer features then the nicer features wouldn't be optional, they would be standard and the prices would rise. The fact that we are going in the opposite direction with more and more standard features turning into options with correlated price drops supports my theory. Similarly, if users cared about quality then budget carriers would be dying rather than exploding in popularity.