>"That's the messy part of the transition: There's kind of the implication that past decisions weren't correct. It's easy for people to get emotionally involved

>"That's the messy part of the transition: There's kind of the implication that past decisions weren't correct. It's easy for people to get emotionally involved and take personal offense." Thanks for highlighting something I missed in my post. Some of the time yes, the decisions might just be wrong because generalists may not be experienced enough to know the right way to do things. But quite often, they were in fact the right decision at that time and circumstances change. So any sort of process and culture that helps take the emotion and risk of personal offense out of those situations is really critical to gaining the benefit of historical context in a positive manner.