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and yet Apple asks for your passcode and puts it on their repair database if you take it in. no idea how many of your other accounts their repair people use you
by greggman 9y ago
and yet Apple asks for your passcode and puts it on their repair database if you take it in. no idea how many of your other accounts their repair people use your phone to compromise. I'm guessing it's low but it's not impossible to believe some repair technician with your phone's passcode might use your phone to access other accounts
- krrrh 9y agoThis one always irks me. If I know that my phone needs a repair, I’ll always back it up and do a fresh install before bringing it in. It’s a huge hassle and I get the impression that not many people even think about it.
- simion314 9y agoCan you do that if the phone won't start because some defect? Is the same with a laptop, if it won't start you can erase the drive without opening it before sending it for repair.
- madeofpalk 9y agoIf the phone won't start because of a defect, they won't need your PIN because your phone won't start to enter it in.
- SOLAR_FIELDS 9y agoTo be fair you can always deny to give it out to the techs, it's just less convenient for you to do so. I don't think they will refuse to repair your device if you do not give up your passcode.
- alistairSH 9y agoThey do? I've had the screen replaced on a few, and they always have me unlock it myself. Are they capturing my input somehow? I've never verbally provided any passcode to an Apple store employee.
- djrogers 9y agoI've taken multiple devices in for multiple repairs, and I've never had an Apple Genius ask for a PIN, passcode, or password. Every single time they ask me to unlock the device and are careful to look away while when I need to enter my iCloud password to disable FMI/Activation Lock.