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It's not just tech circles. Many Lyft drivers tell me that they refuse to drive for Uber because Uber is not friendly. That's a significant number of people, mo

by allenz 9y ago

It's not just tech circles. Many Lyft drivers tell me that they refuse to drive for Uber because Uber is not friendly. That's a significant number of people, more so if you include people they talk to. Word gets out.

misun78 9y ago
Drivers drive for the product that provides the most income. Outside of the realms of SF (and even within), there are only two types of drivers: 1. Ones who drive for both - this cohort used to prefer Lyft due to tips but the scales have tipped (no pun) due to Uber introducing a whole host of features which Lyft is catching up to. This is easily verifiable by frequenting reddit.com/r/uberdrivers or reddit.com/r/lyft 2. Ones who only drive for Uber because the demand is overwhelming enough to not justify managing two separate accounts. Anything else you hear is pure anecdote. My source - I am an Uber employee :)
- joosters 9y ago
  If you work for Uber, it's not surprising that you only hear from drivers that do some work for Uber!
- allenz 9y ago
  You're saying that no drivers avoid Uber? How do you know that?
greggarious 9y ago
This is true. For example, it is my understanding Lyft drivers face no penalty for ending a ride if they feel unsafe, whereas Uber will penalize the driver if they don't complete the ride - incentivizing drivers to tolerate abusive or sexually harassing behavior. [1] Lyft driver cancel policy: https://help.lyft.com/hc/en-us/articles/213584358#drivercancellations https://help.lyft.com/hc/en-us/articles/213584358#drivercanc...
- londons_explore 9y ago
  I can't believe the number of rides a typical driver gets harassed on is significant enough to make a significant dent in their earnings...?
  - kelukelugames 9y ago
    Maybe the number of bad rides is low but the severity of a single one can be career ending. Didn't some politician recently get fired because she berated a driver and said, "Who are they going to believe? You or me?" Policy is to address the combined impact of frequency and magnitude.
  - jimmywanger 9y ago
    People can be _really_ awful though. Drunk, threats of violence, prolonged berating. Definitely not worth the ride. The fact that you can get kicked out at any time tends to moderate your behavior. To be clear, I'm talking about drunk and belligerent. If you're just drunk and vomiting, first there's a cleaning penalty. Second, people are generally most sympathetic as it does not make you a bad person. Some people are just assholes. Heck, if they like abusing people after a bad day at work, they might even take the long way around so they can feel better after more sustained abuse.
  - dannyw 9y ago
    Penalisation comes in the form of timing you out of the account for 15 mins to X hours; and possible deactivation.

by allenz 9y ago

misun78 9y ago

Drivers drive for the product that provides the most income. Outside of the realms of SF (and even within), there are only two types of drivers: 1. Ones who drive for both - this cohort used to prefer Lyft due to tips but the scales have tipped (no pun) due to Uber introducing a whole host of features which Lyft is catching up to. This is easily verifiable by frequenting reddit.com/r/uberdrivers or reddit.com/r/lyft 2. Ones who only drive for Uber because the demand is overwhelming enough to not justify managing two separate accounts. Anything else you hear is pure anecdote. My source - I am an Uber employee :)

joosters 9y ago
If you work for Uber, it's not surprising that you only hear from drivers that do some work for Uber!
allenz 9y ago
You're saying that no drivers avoid Uber? How do you know that?

greggarious 9y ago

This is true. For example, it is my understanding Lyft drivers face no penalty for ending a ride if they feel unsafe, whereas Uber will penalize the driver if they don't complete the ride - incentivizing drivers to tolerate abusive or sexually harassing behavior. [1] Lyft driver cancel policy: https://help.lyft.com/hc/en-us/articles/213584358#drivercancellations https://help.lyft.com/hc/en-us/articles/213584358#drivercanc...

londons_explore 9y ago
I can't believe the number of rides a typical driver gets harassed on is significant enough to make a significant dent in their earnings...?
- kelukelugames 9y ago
  Maybe the number of bad rides is low but the severity of a single one can be career ending. Didn't some politician recently get fired because she berated a driver and said, "Who are they going to believe? You or me?" Policy is to address the combined impact of frequency and magnitude.
- jimmywanger 9y ago
  People can be _really_ awful though. Drunk, threats of violence, prolonged berating. Definitely not worth the ride. The fact that you can get kicked out at any time tends to moderate your behavior. To be clear, I'm talking about drunk and belligerent. If you're just drunk and vomiting, first there's a cleaning penalty. Second, people are generally most sympathetic as it does not make you a bad person. Some people are just assholes. Heck, if they like abusing people after a bad day at work, they might even take the long way around so they can feel better after more sustained abuse.
- dannyw 9y ago
  Penalisation comes in the form of timing you out of the account for 15 mins to X hours; and possible deactivation.