That’s not how I read the comment. I took it as “inefficiencies in procedures or how departments communicate.” But it’s true that making the place more efficie

That’s not how I read the comment. I took it as “inefficiencies in procedures or how departments communicate.” But it’s true that making the place more efficient will lead to layoffs. It doesn’t have to; they could just as easily use the same people to do more, but apparently the managers don’t have any ideas for what else to do.