I've shipped a few products that work like this, but the support burden is incredible. Practically no users are capable of configuring IP addresses or forwardin

I've shipped a few products that work like this, but the support burden is incredible. Practically no users are capable of configuring IP addresses or forwarding ports on their router. Config-by-phone or config-by-cloud is definitely the way to go for consumer gear -- see Roku or Chromecast for great examples.