5 ms·
When Spirit's pilots striked, they told me my flight was "delayed or cancelled" (huge difference there first of all) then wouldn't show the actual status until
by 0x00000000 9y ago
When Spirit's pilots striked, they told me my flight was "delayed or cancelled" (huge difference there first of all) then wouldn't show the actual status until 24 hours before departure at which time they removed the ability to pick a different flight. They literally took my money, cancelled my flight, then refused to give any information or a new flight or refund. Straight robbed. Afterwards they offered everyone something like a $100 voucher that had to be used in 60 days so I said fuck that. I had screenshots of everything and their support was nonexistent since they had cancelled so many flights and it was absolute chaos. I disputed it with my bank which was successful after about 3 months. I am in the US, not sure how disputing is with non-US banks and companies.
- visarga 9y agoI'm just thinking: you'd probably never be able to buy a ticket from that company again, and possibly other companies, if they see you charged back. It's pretty unusual to charge back to an airline, it's usually something that happens with shitty online stores.
- 0x00000000 9y agoYeah I considered that and I am fine with it. But with a debit card dispute it is not like with credit card or paypal where they just take the money back from you and say too bad. My bank temporarily gave me a refund and then starts an arbitration process with the company and if it succeeds will let me keep the refund.