6 ms·

Ryanair's problems are due to the fact that they were obliged to change their holiday year to follow European regulations, and they postponed this change for to

Ryanair's problems are due to the fact that they were obliged to change their holiday year to follow European regulations, and they postponed this change for too long (to milk as much money from lucrative summer period). This, plus the fact that now many pilots are/will be soon over their allowed Flight Time Limitations. https://www.independent.co.uk/travel/news-and-advice/ryanair-cancellations-flights-why-cancelled-truth-latest-a7953251.html https://www.independent.co.uk/travel/news-and-advice/ryanair...

pmontra 9y ago
Ryanair's problem is also that many pilots are leaving for companies with a better salary https://www.thesun.co.uk/news/4512660/pilots-leave-ryanair-michael-oleary-treatment-claims/ https://www.thesun.co.uk/news/4512660/pilots-leave-ryanair-m...
rorykoehler 9y ago
Ryanair were lying. All their pilots left to fly for better airlines who are on hiring sprees like Norwegian Air.
baby 9y ago
They also were forced because there were strikes in France. I got my flight cancelled because of that but got ~400$ in compensation. BTW the exact same thing happened to Easyjet. My gf’s flight from barcelona to London got cancelled and she had to find a place to stay for one more day and a different flight. Easyjet refuses to refund or compensate her, mentioning strikes in France. Same shit as Ryanair, different reactions. Anybody knows what are our recourse?
- tyilo 9y ago
  Have you tried https://www.airhelp.com/ https://www.airhelp.com/ ?
- ino 9y ago
  There are EU Air passenger rights. Check out the FAQ at http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm http://europa.eu/youreurope/citizens/travel/passenger-rights...
  - baby 9y ago
    I know about that, what are the recourses when the airline doesn't want to acknowledge these rights?
    - vilmosi 9y ago
      You email the airline authority. From my experience, airlines become very cooperative once you contact them.
- 0x00000000 9y ago
  When Spirit's pilots striked, they told me my flight was "delayed or cancelled" (huge difference there first of all) then wouldn't show the actual status until 24 hours before departure at which time they removed the ability to pick a different flight. They literally took my money, cancelled my flight, then refused to give any information or a new flight or refund. Straight robbed. Afterwards they offered everyone something like a $100 voucher that had to be used in 60 days so I said fuck that. I had screenshots of everything and their support was nonexistent since they had cancelled so many flights and it was absolute chaos. I disputed it with my bank which was successful after about 3 months. I am in the US, not sure how disputing is with non-US banks and companies.
  - visarga 9y ago
    I'm just thinking: you'd probably never be able to buy a ticket from that company again, and possibly other companies, if they see you charged back. It's pretty unusual to charge back to an airline, it's usually something that happens with shitty online stores.
    - 0x00000000 9y ago
      Yeah I considered that and I am fine with it. But with a debit card dispute it is not like with credit card or paypal where they just take the money back from you and say too bad. My bank temporarily gave me a refund and then starts an arbitration process with the company and if it succeeds will let me keep the refund.

pmontra 9y ago

Ryanair's problem is also that many pilots are leaving for companies with a better salary https://www.thesun.co.uk/news/4512660/pilots-leave-ryanair-michael-oleary-treatment-claims/ https://www.thesun.co.uk/news/4512660/pilots-leave-ryanair-m...

rorykoehler 9y ago

Ryanair were lying. All their pilots left to fly for better airlines who are on hiring sprees like Norwegian Air.

baby 9y ago

They also were forced because there were strikes in France. I got my flight cancelled because of that but got ~400$ in compensation. BTW the exact same thing happened to Easyjet. My gf’s flight from barcelona to London got cancelled and she had to find a place to stay for one more day and a different flight. Easyjet refuses to refund or compensate her, mentioning strikes in France. Same shit as Ryanair, different reactions. Anybody knows what are our recourse?

tyilo 9y ago
Have you tried https://www.airhelp.com/ https://www.airhelp.com/ ?
ino 9y ago
There are EU Air passenger rights. Check out the FAQ at http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm http://europa.eu/youreurope/citizens/travel/passenger-rights...
- baby 9y ago
  I know about that, what are the recourses when the airline doesn't want to acknowledge these rights?
  - vilmosi 9y ago
    You email the airline authority. From my experience, airlines become very cooperative once you contact them.
0x00000000 9y ago
When Spirit's pilots striked, they told me my flight was "delayed or cancelled" (huge difference there first of all) then wouldn't show the actual status until 24 hours before departure at which time they removed the ability to pick a different flight. They literally took my money, cancelled my flight, then refused to give any information or a new flight or refund. Straight robbed. Afterwards they offered everyone something like a $100 voucher that had to be used in 60 days so I said fuck that. I had screenshots of everything and their support was nonexistent since they had cancelled so many flights and it was absolute chaos. I disputed it with my bank which was successful after about 3 months. I am in the US, not sure how disputing is with non-US banks and companies.
- visarga 9y ago
  I'm just thinking: you'd probably never be able to buy a ticket from that company again, and possibly other companies, if they see you charged back. It's pretty unusual to charge back to an airline, it's usually something that happens with shitty online stores.
  - 0x00000000 9y ago
    Yeah I considered that and I am fine with it. But with a debit card dispute it is not like with credit card or paypal where they just take the money back from you and say too bad. My bank temporarily gave me a refund and then starts an arbitration process with the company and if it succeeds will let me keep the refund.