> Whenever I've tried to get teams I have worked with to use a wiki or other collaboration tool I see a fall off in usage after an initial rush. It's the "para

> Whenever I've tried to get teams I have worked with to use a wiki or other collaboration tool I see a fall off in usage after an initial rush. It's the "paradox of the active user" at work: http://www.useit.com/alertbox/activeuserparadox.html http://www.useit.com/alertbox/activeuserparadox.html Your collaborators fit the definition of "active users" very well: they are in the middle of a project, they have specific goals, and they don't perceive the effort put into learning to use a new piece of software as being beneficial to accomplishing their goals within the project. They view it as an extra bit of unrelated piece of work and responsibility to go under, with ambiguous potential benefits, if any.