> There is no reason for Apple to improve macOS, since doing so won’t make anyone switch to Macs who hasn’t already switched, and not improving macOS won’t make

> There is no reason for Apple to improve macOS, since doing so won’t make anyone switch to Macs who hasn’t already switched, and not improving macOS won’t make anyone upset enough to switch back. I wouldn't be so sure about that. There are a lot of "about to switch" people out there, in both directions, who are just waiting for either the extra nudge or the extra reason to not switch.