Chatbots are coming off the peak of inflated expectations, down into the trough of disillusionment. I suspect many people have never even used search tools tha

Chatbots are coming off the peak of inflated expectations, down into the trough of disillusionment. I suspect many people have never even used search tools that were powerful and allowed for highly targeted searching. Dealing with chatbots, I always feel like I'm in a badly done Infocom text adventure, trying to play guess the verb to solve an obtuse puzzle. I've done a little work with some of these NLP services, and it's staggering how similar matching utterances to intents is to adding a custom verb to the Inform 6 parser, on the implementation side.