3 ms·
> it would help to understand which parts of your interaction you think of as dumb. All of them were dumb. That's the problem with AI conversational interfaces
by rdtsc 9y ago
> it would help to understand which parts of your interaction you think of as dumb.
All of them were dumb. That's the problem with AI conversational interfaces. Once people talk to an "assistant" they intuitively expect the level of intelligence of a human. Because of that, mistakes are not tolerated much and conversation quickly goes from "ah this is so awesome we are living in the future" to "this is the dumbest thing ever, just give me a search box and I'll type what I need or I'll click with the mouse".
Usually irritation gets amplified because with each mistake, the AI forces the human to repeat or explain things, which just makes it worse.
> Have you seen any other music player that handles that kind of ambiguous "command"?
Other music players are not anthropomorphized AI assistants. So people don't expect that from them. Once it has a human sounding name, and you are addressing it by that name, the expectation is that it would act and perform like a human.
> Were it a human, one wouldn't say they were dumb, just that they had differing taste or ideas.
That's interesting solution perhaps, what if it responded with "I don't know much about music, so I can't decide or pick what to play". I think some people would have preferred that instead of Selena Gomez. Even further maybe start a dialog about "can you give me some example of the artists or songs you like, I'll find some similar ones". That might be less irritating than simply playing Selena Gomez.
> In particular what did you expect from "I hate Selena Gomez"?
No OP, but I would expect it to never pick or play Selena Gomez again, unless explicitly asked.
- vadimberman 9y agoThe phrase can and should be handled as a synonym of "stop" in the current context.