You're applying logic to a software issue at BigCorp, that assumption is, sadly, wrong. A lot of the time it's some kind of support contract though. Somebody a

You're applying logic to a software issue at BigCorp, that assumption is, sadly, wrong. A lot of the time it's some kind of support contract though. Somebody at some point in time had a brain fart and signed a contract for a Website running in IE9 for the next 20 years and now they will have to support that, cost it what it might.