Why don't they deserve flak for being crap? I hate it when big corps can just bully their way. Lawyers charge arms and legs; my impression of the article is th

Why don't they deserve flak for being crap? I hate it when big corps can just bully their way. Lawyers charge arms and legs; my impression of the article is that the author was not in a position where getting a lawyer was just a "just" undertaking.