It's impressive how much low-hanging fruit exists here… I recall interning at Google in 2012, and asking about the suicide-information Onebox. It matched obvio

It's impressive how much low-hanging fruit exists here… I recall interning at Google in 2012, and asking about the suicide-information Onebox. It matched obvious search queries like "I want to kill myself" and provided data about suicide help lines in a non-invasive way. Unfortunately, it used a fairly strict string matching algo, so while "how to kill yourself" would trigger it, it wouldn't pick up things like "how to kill myself". It was also only localised to the US at the time, and didn't have hotline data for other countries. … it turned out there was already a larger dataset, internationalised, that was ready to be imported into the search engine. But the onebox team was busy with the 2012 Olympics… Technically, interns didn't get 20% time, but my mentor understood it was important and told me to go for it. One of those things where you don't collect metrics to validate your assumptions, but just know it saved lives…