The article is fair. Wilful indifference has been the status quo for how social networks have been run for most of their existence, under a kind of techno-liber

The article is fair. Wilful indifference has been the status quo for how social networks have been run for most of their existence, under a kind of techno-libertarian idealist vision of free speech. Child pornography was the first hard check against that, but it's still taken a long time for these companies to realise that they are in control of the narrative through their recommendation engines and filters and content policies and that they need to actively engage with the social responsibility that entails.