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I'm in an apartment building in NYC. While a new service elevator was being installed, the elevator guys cut my phone line 3 times, and 3 times Verizon came out
by JackFr 9y ago
I'm in an apartment building in NYC. While a new service elevator was being installed, the elevator guys cut my phone line 3 times, and 3 times Verizon came out to fix it, at no cost to me. However after the third time, the building management refused to allow copper wire service to continue in the building. It turns out I was 1 of only 2 apartments which hadn't already moved to a cable/internet/phone package from one of three available providers.
It annoyed me to have to switch, but ultimately it turned out to be cheaper, even after the initial contract expired.
- justin66 9y ago> the elevator guys cut my phone line 3 times I would be a little concerned about the safety of that elevator.
- oh_sigh 9y agoHard to tell. The phone line may have been wired incorrectly or poorly which required the tech to do that
- justin66 9y agoA POTS telephone line, which is what we're talking about here, can handle being cut and reconnected without a fuss. It would appear the elevator guys did not notice what they had done or did not understand its importance.
- oh_sigh 9y agoI agree. But if a field tech knows that a low voltage line is incorrectly in his work space and that someone will fix it if he does cuts it, then the tech may just cut it and let someone else deal with the problem.
- bcoates 9y agoParticularly after the POTS line was disabled! I'd be inclined to check the emergency call button on that elevator and see if anyone picks up.