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How do you know if it hit their bottom line or not, until their earnings report comes out?
by umanwizard 9y ago
How do you know if it hit their bottom line or not, until their earnings report comes out?
- microcolonel 9y agoThey received so many returns that they removed the return page from their website, to force their customers to request returns over their rather poor telephone call centre. They then went on damage control, disabled (until this cools down) some of the features which were upsetting customers, and made sure everyone knew about it.
- umanwizard 9y agoNone of which actually proves that it meaningfully affected their revenue.