> The reason "inferior" products succeed is because they may have some killer features desired by the market, or better tech support, or better sales and market

> The reason "inferior" products succeed is because they may have some killer features desired by the market, or better tech support, or better sales and marketing Or they have a monopoly of some sort: a patent, only product carried by vendors, only service available in the area, only product with a critical mass of users, owns your email domain, owns your data, etc. That's not technical or business, at least not in the popular-in-the-market sense.