I recommend that people take a look at “Diffusion of Innovations” Rodgers 1962 and all of the subsequent work since. It doesn’t directly address usability and d

I recommend that people take a look at “Diffusion of Innovations” Rodgers 1962 and all of the subsequent work since. It doesn’t directly address usability and design, which I believe are also important, but it addresses it indirectly. [1] https://en.m.wikipedia.org/wiki/Diffusion_of_innovations https://en.m.wikipedia.org/wiki/Diffusion_of_innovations