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That was one of the reasons why I decided to completely ditch Amazon. And I don't regret it.
by blubb-fish 9y ago
That was one of the reasons why I decided to completely ditch Amazon. And I don't regret it.
- PenguinCoder 9y agoWhere do you shop for things? Direct business websites, or only physical stores?
- sbuttgereit 9y agoI haven't had this issue with Amazon myself, but the threat of it does weigh on my mind. Nonetheless, what pushed me over the edge of not buying from them anymore is they really just don't care what happens once a package leaves the warehouse. Amazon insists on regularly using a specific carrier to get product to me which alters altogether the concept of what it means to get product to someone. There's a whole story behind this, but Amazon is a big company and clearly is shooting to satisfy the lowest common denominator. I've tried to resolve my issues with them but just get whatever script their corporate spokeshole gives to customer support to parrot. I get it, I'm not their common problem... but since I'm their edge case... I'm done with them. I will shop Amazon chiefly as a sort of search engine when necessary and buy direct or from some other seller once I know the product exists; maybe use them for price check. In fact, given the unreliability of Amazon actually getting product to me in any predictable fashion, it's usually just more convenient to drive to a B&M store and make the purchase (I do check inventory before I leave the house ;-) ).