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While shocking, it appears this is not a secret by Expensify and they are up front about it: https://docs.expensify.com/using-expensify-day-to-day/smartscan-10

While shocking, it appears this is not a secret by Expensify and they are up front about it: https://docs.expensify.com/using-expensify-day-to-day/smartscan-101#how-smartscan-works https://docs.expensify.com/using-expensify-day-to-day/smarts... "If our OCR technology can't read the receipt, we will make sure it's flagged for human review by one of our secure technicians. At the end of the day, nothing beats the human eye for ultimate quality."

clairity 9y ago
that's not being up front about it. it's deliberately deceptive by using the term "secure technicians". to be up front, at the very least they'd have to say: "if our OCR technology can't read your receipt, we'll post it on Amazon's Mechanical Turk where a human will review it for us. Your receipts can be viewed and read by anyone on the Mechanical Turk site." obviously expensify is in a pickle because they don't want to create such doubt in the users' minds, and so they omit this important detail.