4 ms·
Expensify SmartScan uses Mturk, exposes a trove of personal information
- intsunny 9y agoWhile shocking, it appears this is not a secret by Expensify and they are up front about it: https://docs.expensify.com/using-expensify-day-to-day/smartscan-101#how-smartscan-works https://docs.expensify.com/using-expensify-day-to-day/smarts... "If our OCR technology can't read the receipt, we will make sure it's flagged for human review by one of our secure technicians. At the end of the day, nothing beats the human eye for ultimate quality."
- clairity 9y agothat's not being up front about it. it's deliberately deceptive by using the term "secure technicians". to be up front, at the very least they'd have to say: "if our OCR technology can't read your receipt, we'll post it on Amazon's Mechanical Turk where a human will review it for us. Your receipts can be viewed and read by anyone on the Mechanical Turk site." obviously expensify is in a pickle because they don't want to create such doubt in the users' minds, and so they omit this important detail.
- social_quotient 9y agoI want to point out that there is a general NDA implied in the use of the site https://www.mturk.com/mturk/conditionsofuse https://www.mturk.com/mturk/conditionsofuse If a worker/turk is going to break the NDA here then I think it’s fair to assume anyone could (assuming they hire 1000 global contractors for $5/hr). What’s the material difference? Other than here we saw how the sausage is made... (Cause someone tweeted it) Thoughts?
- buryat 9y agoIn 2013 their Director of Strategy and Marketing said that they don't use Mechanical Turk and use their own system https://archive.is/RkQOv https://archive.is/RkQOv