My "favorite" annoying hold queue was a couple years back when I regularly had to call the business support line of a big computer manufacturer. It'd go somethi

My "favorite" annoying hold queue was a couple years back when I regularly had to call the business support line of a big computer manufacturer. It'd go something like this: <1 minute of epic flute solo> <sound of phone being picked up> Thank you for holding. One of our employees will be with you shortly <repeat from the start> You'd basically get startled into thinking someone had picked up once a minute. The flute solo got especially grating after the first half hour of waiting. On the other hand the ISP I'm currently using has probably the best hold queue I've ever used. You'll call in, be asked for your postal code at which point the system tells you if there are any known service disruptions in your area. Then there's about ~30s of ringing tone after which an actual human picks up the phone. It's the only big company I know of that has you connected with a human in <5 minutes.