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Alternate headline: "New CEO discovers scandal covered up by predecessor, launches internal investigation and announces findings to the public once the investig
by JimmyAustin 9y ago
Alternate headline: "New CEO discovers scandal covered up by predecessor, launches internal investigation and announces findings to the public once the investigation is concluded"
- nodesocket 9y agoCompletely agree. The "media" is notoriously writing headlines that cause outrage. Outrage sells and keeps them in business.
- eddieplan9 9y agoThis media then blames everything on Facebook and twitter and google, and write an article everyday about congressional hearing and how Americans are not trusting tech any more.
- aaronbrethorst 9y agoWhat's up with the "scare quotes?"
- Joeri 9y agoIf people chose non-shouty news sources, the media wouldn’t shout. They only do it because we (generic we) prefer media that does that.
- simplemts 9y agoAnd? These companies are exploiting psychology in all humans (at least on average). To put ownership on the consumers only is very silly. It's like excusing the behavior of sugar, alcohol, tobacco, pharmaceutical, etc. and saying "If you consume it's your fault" and ignoring the manipulative practices of these organizations.
- passwordqq 9y agoBut media is right about drumpf! Always!
- mannykannot 9y agoComplaining about headlines is becoming a convenient way to avoid talking about the substantive issues - which is another strike against them.
- megy 9y agoIs that enough though? Since they are supposed to reveal their hack a week after it happened, going public straight away is the best thing to do.
- stochastic_monk 9y agoI completely agree. Taking months to let tens of millions of people know their information was compromised isn't acceptable, no matter whether or not you know all the details about it. (The obvious exception being an as-of-yet insecure point of attack.)
- siruncledrew 9y agoDo you think investors would have pressured this approach rather than have an immediate disclosure to save PR?
- jonathankoren 9y agoThat’s not how you’re supposed to handle hacks, especially when other people’s data is compromised. You’re leaving victims needlessly exposed.
- hyperrail 9y agoEven if you only count the 2 months since Khosrowshahi learned about the 2016 hack, Equifax still took less time (6 weeks) to do its own secret investigation of its hack and publish the results - and yet it was vilified by the public and press for its slow disclosure. Plus, Khosrowshahi told Softbank about the ongoing investigation 3 weeks before the rest of us - while this information was important to Softbank, it would also be important to any other potential investor, and we do not know whether any others were indeed told about it.
- sillysaurus3 9y ago6 weeks really isn't a long time. They had to locate a pentesting firm that specializes in forensic investigation, schedule it, conduct it, then decide what to do. I know it's an unpopular opinion. But both Uber and Equifax took similar amounts of time.
- austenallred 9y agoUber had a new CEO stepping in and learning how to run the company from zero, and this was one of the many, many things he had to worry about; a threat that was reportedly neutralized. Equifax leaked the social security information and credit histories of an enormous number of Americans, when their main job is to keep it safe and available. It’s a little silly to compare the timelines. They’re just completely different.
- dzhiurgis 9y ago> learning how to run the company from zero Is handover a thing among CEO’s?
- dagw 9y agoDepends who equitable the split from the old CEO was. Is he retiring out of his own free will and handing over the company to trusted successor he helped pick or is he being forcefully ousted by the board after a massive bitter proxy battle.
- hellbreaker 9y agoI would think it would be to his advantage to disclose it as well. To put another nail in the coffin for Kalanick ever coming back as CEO.
- nilkn 9y agoHe should have come forward with it immediately while still conducting the internal investigation. Not only do customers deserve to know as soon as possible, but it would have established trust in him as CEO and cemented that Kalanick needed to be gone.
- eddieplan9 9y agoYou mean he should have told those affected without knowing what actually was leaked, the scope and impact of the leak, and the whereabout of the leaked data, or making sure there is enough safeguard in place so no one can repeat the same attack? Does not sound more responsible? The keyword is responsible disclosure, not just disclosure.
- Brotkrumen 9y agoThats misusing the term responsible disclosure. Once they knew any something was leaked, no matter what, the responsible move is to inform everyone to give them a chance to lock down their shit. More time or knowledge of where the data is won't save anyone. As for the "other attacker" excuse, how would that work? Just from knowing that data was leaked no new attacker can deduce the weakness used.
- barry0079 9y agoThe PR damage to the company would be much greater due to people speculating a worst case scenario. Followed up by the fact people wouldn't care anymore when the investigation is finished.
- deleted 9y ago[deleted]
- wpietri 9y agoCalifornia law requires notification in "the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement, as provided in subdivision (c), or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system." This sounds like something well, well beyond that. So as far as I'm concerned, the new CEO seems like nearly as much of as scofflaw as the old. [1] http://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV§ionNum=1798.82 http://leginfo.legislature.ca.gov/faces/codes_displaySection...