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The Web’s Grain (2015)
- nine_k 9y agoThis is a great, thoughtful article. A few quotations. --- I believe every material has a grain, including the web. But this assumption flies in the face of our expectations for technology. Too often, the internet is cast as a wide-open, infinitely malleable material. We expect technology to help us overcome limitations, not produce more of them. In spite of those promises, we typically yield consistent design results. --- What would happen if we stopped treating the web like a blank canvas to paint on, and instead like a material to build with? --- an edgeless surface of unknown proportions comprised of small, individual, and variable elements from multiple vantages assembled into a readable whole that documents a moment That’s a pretty good description of the visual challenges in interaction design, huh? --- And, most interesting to me, edgelessness means blurred lines between the disciplines that work together to make things for the web. Everyone that I’ve spoken with that’s worked on a large responsive project with a big client says that the process disrupts workflows, expectations, and work culture. Simply put, the edgelessness of the web tears down the constructed edges in the company. Everything is so interconnected that nobody has a clear domain of work any longer—the walls are gone, so we’re left to learn how to collaborate in the spaces where things connect. --- Our words make it seem that we’re designing how elements break down, but really, we should be focusing on how they build up. --- We often think making things for the web is a process of simplifying—the hub, the dashboard, the control panel are all dreams of technology that coalesces—but things have a tendency to diverge into a multiplicity of options. We pile on more tools and technology, each one increasingly nuanced and minor in its critical differences. Clearly, convergence and simplicity make for poor goals. Instead, we must aim for clarity. You can’t contain or reduce the torrent of technology, but you can channel it in a positive direction through proper framing and clear articulation. --- What we build is defined and controlled by its unresolvable conflicts. In responsive design, it’s the text and image conundrum I showed earlier. In other, more grand arenas, there is capital versus labor, or collective control versus anarchic individualism. In technology, I believe it comes down to the power dynamics of convenience. To create convenience—particularly the automated convenience technology trades in—someone else must make our choices for us. In other words: the less you have to do, the less say you have. ---