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Mine usually go something along the lines of: "Hi, I use your app and it's wonderful." So far so good. It's immediately followed by "But it would be perfect
by politelemon 9y ago
Mine usually go something along the lines of:
"Hi, I use your app and it's wonderful."
So far so good.
It's immediately followed by
"But it would be perfect if it had <niche feature only needed by that person's individual use case> "
- kazinator 9y agoYou'd be surprised how many others had the same use case. This kind of feedback is wealth. Even if the use case seems very individual, maybe a useful generalization of it can be found which still covers that case but is of broader use.