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I once worked as the assistant knowledge manager for US Army Afghanistan Logistics. The whole point of that job was the evaluate and expose candor and honesty
by austincheney 9y ago
I once worked as the assistant knowledge manager for US Army Afghanistan Logistics. The whole point of that job was the evaluate and expose candor and honesty in the management.
I can tell from experience there is very little candor or honesty unless there is a convention to specifically address that concern and that convention is continually supervised by a dedicated staff. The more challenging or bad things get the more true this becomes.
The only staffs that doesn't have an honesty problem are those few rare groups who have largely automated away most of their daily work and fully exposed those automation processes for open evaluation.
I suppose it is human nature that the more incompetent and lower confidence a staff section becomes the less honest and transparent they try to be. In reflection, candor is actually a really great measure of confidence and competence.
The reason you need a dedicated convention and dedicated staff to solve this problem is because the boss never sees what the minions are hiding or what they fail to report unless somebody does a deep dive into their work and fully documents their efficiency and qualifies their quality of work.