The best support queue experience I've ever had was with Sonic.net. The first thing they do is ask if you want someone to call you instead of waiting on the lin

The best support queue experience I've ever had was with Sonic.net. The first thing they do is ask if you want someone to call you instead of waiting on the line. You still have to wait the same amount of time, but you don't have to be on the phone. You can also go to their website and put in your phone number and they'll call you.