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I hate Comcast. Not reliable and no accountability for down time in the Bay Area. If their internet service goes down, good luck on getting an ETA on when it co
by rexf 9y ago
I hate Comcast. Not reliable and no accountability for down time in the Bay Area. If their internet service goes down, good luck on getting an ETA on when it comes back or any actual credit to your account for lost service.
- dpedu 9y agoI don't know about that, I was getting pretty bad packet loss recently and the instant I described the issue the guy (after mentioning it was part of a larger outage) instantly offered me a credit. They can do good, they're just misguided.
- jessaustin 9y agoThey can do good, but since they're a monopoly it doesn't actually make them any money to do so. They're much less likely to do good things for customers than any firm in a competitive industry would be.