This isn't uncommon. You're not wrong to expect that, if they did not do their job when configuring these data, they will not do anything to support you postsa

This isn't uncommon. You're not wrong to expect that, if they did not do their job when configuring these data, they will not do anything to support you postsale. Their lifecycles are so short maybe your product is several generations old now. Some of the board vendors do a better job, but usually still not as good as "namebrand computers." There is a lot of engineering work that goes into integration. It's not readily visible to endusers/consumers and therefore difficult for us to appreciate it or evaluate it for completeness or accuracy. I hope that someone does a survey of computer and board vendors' support for this problem. I would like to see who abandons products last.