I think there are two different aspects to this. The first is about what I'd call "active" vs "passive" caring (using the terms loosely, here). I'd say that pas

I think there are two different aspects to this. The first is about what I'd call "active" vs "passive" caring (using the terms loosely, here). I'd say that passive caring is like when you, by principle, avoid looking for a job in the tobacco industry, or when your helping of people happens through your job. For example, I used to work in pharma marketing and you could say that it helped people find the right treatments or clinical trials for their conditions. But then there's active caring: for example, when people spontaneously organize a volunteer drive. I admit that I'm more of a "passive caring" type of person myself, and I think the vast majority of people I've worked in the past fell in that category. What I'm saying though, is that I literally hear people say they joined Uber _because_ they want to use the company's leverage to help people. This is something I'd never have heard in my previous jobs. The second aspect is about sense of ownership. I feel that in previous companies, it was often easy to fall into a state of complacency because it wasn't clear if anyone higher up was listening to employees' concerns. At Uber, we have weekly all-hands meetings where literally _anyone_ in the company can ask Dara _any_ questions. We definitely had times earlier this year where people were a bit doubtful of the leadership team (especially around the first half of this year) and there were times people felt that positive changes were happening too slowly, but I think that overall there is a feeling that changes are indeed happening and that employees that want to make things better do have the power to make it happen. Anyways. Not trying to toot Uber's horn. Just my personal opinion :)