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The only truly rigorous way is to sit users in front of the app and watch them. Makers are blind to what they don't know users don't know.
by whatyoucantsay 9y ago
The only truly rigorous way is to sit users in front of the app and watch them. Makers are blind to what they don't know users don't know.
- altsyset 9y agoWouldn't that transfer the subjective nature of this challenge from you to users? For example, how do u think an iPhone user will do in an Android phone or vice versa? A win desktop app user in a web app?