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Sit at least four / five users[1] in front of the app and let them use it for a real exercise, asking them what they see (but without using leading questions th
by TuringTest 9y ago
Sit at least four / five users[1] in front of the app and let them use it for a real exercise, asking them what they see (but without using leading questions that would give hints that a user will not get in real use).
No matter how much you analyze and measure your design, there will be expressions that they understand with the wrong meaning, buttons they should use that they can't see, and ways to think about the app that you couldn't possibly have anticipated.
So see what those problems are that you couldn't have find out in advance, fix them, and put them again in front of some more users to test whether they really solve the problem.
1. https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/ https://www.nngroup.com/articles/why-you-only-need-to-test-w...