Virtual assistant[0] is an accepted term for a human assistant, but agree that with the increase it chatbots it is confusing. Definitely worth clarifying as hav

Virtual assistant[0] is an accepted term for a human assistant, but agree that with the increase it chatbots it is confusing. Definitely worth clarifying as having a real person answering the questions is a lot more valuable. [0]: https://en.wikipedia.org/wiki/Virtual_assistant_(occupation) https://en.wikipedia.org/wiki/Virtual_assistant_(occupation)