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Why not, but if you target devs and people in the IT field, they can do that themselves. I would have signed up for a trial if you had some sort of app that ma
by nkkollaw 9y ago
Why not, but if you target devs and people in the IT field, they can do that themselves.
I would have signed up for a trial if you had some sort of app that made it easier to transfer files. I saw the instructions, and they're a pain. As a developer, I have 3TB of unused storage from a few OVH servers—some of it with automatic failover based on GlusterFS: I can just mount that and copy files via the Finder or terminal.
I guess I don't get it.
- synapse0 9y agoRe: ovh - I've been a customer of dedicated servers for 5+years, and never needed to contact support. Last week I got another new dedicated which shipped with mismatched dimms (the motherboard warns about the problem) and contacted support. A few days goes by and I still have not received an answer, and now I'm scared! This server is not in production yet, but what if I urgently need support on a production server? What has been your experience with ovh support?
- Veratyr 9y agoThey have different SLAs for certain issues: https://www.ovh.com/us/dedicated-servers/sla.xml https://www.ovh.com/us/dedicated-servers/sla.xml Does the server boot? If so, you should use http://docs.ovh.ca/en/guides-ovh-rescue.html#hardware-check http://docs.ovh.ca/en/guides-ovh-rescue.html#hardware-check which should flag it to them I believe. If the server doesn't boot it should have been picked up by their monitoring systems (I believe this is "Level 1"). Have you tried calling them?
- nkkollaw 9y agoI call them via phone and pick up right away, and they always have technicians on site.