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Rubbish. Driver problems are mine. Firmware and BIOS problems are theirs. Legally, they didn't sell me a "computer experience" to be had in a walled garden.
by eli_gottlieb 9y ago
Rubbish. Driver problems are mine. Firmware and BIOS problems are theirs. Legally, they didn't sell me a "computer experience" to be had in a walled garden. They sold me a computer. What they provide, such as signed firmware and BIOS updates, needs to either work correctly, or safely refuse to run on an unsupported machine. What it should not do is brick the machine by assuming it only runs inside a walled garden and breaking things -- because, again, they sold me a computer, not a walled garden.
Otherwise the precedent might as well be set that, for instance, firmware updates are not required to work in the case that I've installed LibreOffice instead of Microsoft Word. After all, Dell made no commitment to supporting LibreOffice, so why should I expect the firmware update to work?
Well, because it's an orthogonal concern, and because they sold me hardware, dammit, not software experiences.