3 ms·
Well said. It's easy to take all the in-depth information we have available for granted when it comes to tech buying decisions, but once you try to research mo
by thirdsun 9y ago
Well said. It's easy to take all the in-depth information we have available for granted when it comes to tech buying decisions, but once you try to research more traditional products (I was looking for a new fridge the other day) you end up in a sea of worthless search engined optimized and affiliate link-ridden sites disguised as review sites.
User reviews won't work either since most of them have the experience of less than a handful of comparable products, at best, or value completely different attributes - if they aren't fake.
Even communities you'd expect to feature lots of expert knowledge often turn into an echo chamber: Subreddits discussing certain product categories quickly settle for a very limited selection that gets reommended over and over again.
I agree with you. A service that provides guidance and is dependent on the customers' satisfaction, not commissions or other vendor-related incentives, should be very valuable, if not downright necessary.