Agreeing with you. Customer service sites are prime targets for solutions where JavaScript is used to enable training, screen sharing, user tracking and adverti

Agreeing with you. Customer service sites are prime targets for solutions where JavaScript is used to enable training, screen sharing, user tracking and advertising, and the up-side is so compelling, especially to non-technical customer service operations managers "those who decide to do so", that they can't conceive of how this little widget can scrape the whole screen, or worse, be maliciously tipped to steal or inject information. The site owners are at fault, but also the browsers should make it easier to disable active content. We can presume that most users aren't discerning, but I'd switch to both plain text e-mail and plain-text browsing, if possible, switching to bloated sites when i can't find an alternative, and like the other comment here, using Lowes instead of Home Depot because their site is less awful. I'll be sharing the link to No Boundaries page next time i'm talking with someone who wants to add a tracking feature to a page.