5 ms·

> I'm a patient person and beggars can't be choosers. Is it begging when you pay $50 per license for the product?

dkonofalski 9y ago
Yes it is because you're asking to get the upgrade for free. The version you paid $50 for has standalone support and will continue to work exactly as it did when you bought it. Maybe that's a caveat of the SaaS/hosted model. I don't see why they should be obligated to give anyone the version with new features for free, though.
- heartbreak 9y ago
  Likely because they’re giving other users who happened to start using 1Password later, new features for free.
  - dkonofalski 9y ago
    But those people will have to pay for the new version. They're not getting the upgrade for free either. They're either paying monthly for those features or they paid for the latest version that includes those features. You paid for the software you've been using the whole time that they haven't been using. I don't understand this attitude where users of old versions are entitled to full version upgrades for free.
- bad_user 9y ago
  This line of thought is bullshit. When you buy a product you also buy it because: 1. you expect long term support 2. you believe in the company's values and business model 3. you trust that company to keep protecting your interests There are many more factors going into a buying decision than "current implementation has features X or Y". Many people are upset with AgileBits because when they bought 1Password, they did so believing that the company's strategy is aligned with them — i.e. at that time 1Password was THE offline password management solution, the other popular alternative being LastPass, a solution that relies on web interfaces and browser plugins and that has had vulnerabilities because of that. I should also remind you that by buying a software product, you don't actually own it, you're just licensing it — the difference between a one time fee and a subscription being one of contractual obligations on both sides. But that difference is irrelevant for the topic at hand, because you don't own the 1Password version that you bought, you cannot make improvements to it by yourself, it's not open source after all. When you buy a car for example, non-shitty / classic models at least, at the very least you are free to repair it and improve it by yourself. And while true that AgileBits has no contractual obligations to keep delivering updates to their standalone version, I personally couldn't give a shit about the scope of their contractual obligations. Because in society when interacting with other people, we also care about other things and we are free to associate or disassociate ourselves from other people at will and the same rules govern our interaction with companies as well. So when AgileBits no longer delivers a standalone Windows version, that's a serious reason for concern and a flag that we should look for alternatives. AgileBits is free to do what they want of course, but we can also vote with our wallets after all. And we are also free to complain.
  - AGKyle 9y ago
    We've provided 30+ updates to 1Password 4 for Windows: https://app-updates.agilebits.com/product_history/OPW4 https://app-updates.agilebits.com/product_history/OPW4 The first release was in June of 2014. The most recent update was September of this year. Our July 2017 updates included support for our new Native Messaging based extension system so that the extension will continue to work for 1Password 4 for Windows users. This is all offered after we stopped selling 1Password 4 for Windows. That's 3 years of updates. I'd say that's pretty long term. So far as I'm aware, nothing is fundamentally broken in 1Password 4 for Windows. It behaves the same way now as it did before we stopped selling it and we've continued to produce fixes and improvements for it. I'd be curious to understand what it is we did to earn your scorn here. It's almost like we kicked your dog or something. I'm all for constructive criticism, but when the criticism isn't actually in line with reality it starts to make me really doubt the authenticity of the feedback we're getting. Kyle AgileBits
    - dkonofalski 9y ago
      It's unwarranted. I'm still using 1Password 4 on all my Windows machines and it works just fine. I'm waiting for standalone support in 1Password 7 (just like most of the people complaining) but I don't feel like I'm entitled to the latest version for free. That's just nonsense. You guys have jobs and need to pay for staff and development time. I would gladly pay more for the standalone version that I am now but getting a major upgrade like that for the same price is more than fair. This guy's just being ridiculous.

Yes it is because you're asking to get the upgrade for free. The version you paid $50 for has standalone support and will continue to work exactly as it did when you bought it. Maybe that's a caveat of the SaaS/hosted model. I don't see why they should be obligated to give anyone the version with new features for free, though.

heartbreak 9y ago
Likely because they’re giving other users who happened to start using 1Password later, new features for free.
- dkonofalski 9y ago
  But those people will have to pay for the new version. They're not getting the upgrade for free either. They're either paying monthly for those features or they paid for the latest version that includes those features. You paid for the software you've been using the whole time that they haven't been using. I don't understand this attitude where users of old versions are entitled to full version upgrades for free.
bad_user 9y ago
This line of thought is bullshit. When you buy a product you also buy it because: 1. you expect long term support 2. you believe in the company's values and business model 3. you trust that company to keep protecting your interests There are many more factors going into a buying decision than "current implementation has features X or Y". Many people are upset with AgileBits because when they bought 1Password, they did so believing that the company's strategy is aligned with them — i.e. at that time 1Password was THE offline password management solution, the other popular alternative being LastPass, a solution that relies on web interfaces and browser plugins and that has had vulnerabilities because of that. I should also remind you that by buying a software product, you don't actually own it, you're just licensing it — the difference between a one time fee and a subscription being one of contractual obligations on both sides. But that difference is irrelevant for the topic at hand, because you don't own the 1Password version that you bought, you cannot make improvements to it by yourself, it's not open source after all. When you buy a car for example, non-shitty / classic models at least, at the very least you are free to repair it and improve it by yourself. And while true that AgileBits has no contractual obligations to keep delivering updates to their standalone version, I personally couldn't give a shit about the scope of their contractual obligations. Because in society when interacting with other people, we also care about other things and we are free to associate or disassociate ourselves from other people at will and the same rules govern our interaction with companies as well. So when AgileBits no longer delivers a standalone Windows version, that's a serious reason for concern and a flag that we should look for alternatives. AgileBits is free to do what they want of course, but we can also vote with our wallets after all. And we are also free to complain.
- AGKyle 9y ago
  We've provided 30+ updates to 1Password 4 for Windows: https://app-updates.agilebits.com/product_history/OPW4 https://app-updates.agilebits.com/product_history/OPW4 The first release was in June of 2014. The most recent update was September of this year. Our July 2017 updates included support for our new Native Messaging based extension system so that the extension will continue to work for 1Password 4 for Windows users. This is all offered after we stopped selling 1Password 4 for Windows. That's 3 years of updates. I'd say that's pretty long term. So far as I'm aware, nothing is fundamentally broken in 1Password 4 for Windows. It behaves the same way now as it did before we stopped selling it and we've continued to produce fixes and improvements for it. I'd be curious to understand what it is we did to earn your scorn here. It's almost like we kicked your dog or something. I'm all for constructive criticism, but when the criticism isn't actually in line with reality it starts to make me really doubt the authenticity of the feedback we're getting. Kyle AgileBits
  - dkonofalski 9y ago
    It's unwarranted. I'm still using 1Password 4 on all my Windows machines and it works just fine. I'm waiting for standalone support in 1Password 7 (just like most of the people complaining) but I don't feel like I'm entitled to the latest version for free. That's just nonsense. You guys have jobs and need to pay for staff and development time. I would gladly pay more for the standalone version that I am now but getting a major upgrade like that for the same price is more than fair. This guy's just being ridiculous.