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> 1Password X was designed for our hosted 1Password service and connects directly to your account. Agilebits/1Passwords continued shoving of their 'hosted' ser

by nkw 9y ago

> 1Password X was designed for our hosted 1Password service and connects directly to your account. Agilebits/1Passwords continued shoving of their 'hosted' services down their customer's throats amazes me. I'm not even particularly against SaaS/cloud/hosted/subscription/whatever, except a password manager is exactly the type of product that I do not want in that type of environment. Is it really impossible to have a successful software business without this BS? I guess I am in the minority but I would much rather you charge me more for the software or charge me for the upgrades, than push me into your hosted cloud-subscription stuff. Agilebits/1Password was by far the best product out there, with astonishing goodwill amongst their customer base, which they have managed to lose, not to competitors or outside forces, but rather by incinerating it themselves.

askafriend 9y ago
They haven't lost any good will that matters in the long run. I find 1Password valuable enough to pay them a monthly fee and so do many many others. They changed their business model to be more sustainable/profitable and they know that means that they'll lose a segment of customers but that's OK. The products that won't do well with a business model like this are products that don't provide enough value. There is nothing wrong with the pricing model itself or a company choosing to adopt it.
- mcgrath_sh 9y ago
  For me, it is both about the business model and the move to a hosted service. I’m against renting tools. I will gladly buy them, and I will buy frequent-ish updates (18-24 months). I'm not cheap. I simply value ownership of both the software and my data. I have bought five 1Password licenses for myself and my immediate family; a roughly ~$300-$320 investment. Toss on another $50 for iOS licenses and you have roughly six years of subscription revenue. So, if six years of subs is goodwill that doesn’t matter, that is fine.
  - AGKyle 9y ago
    Disclosure: I work for AgileBits, makers of 1Password To be clear, we aren't "moving to a hosted service." We still offer the Pro features for iOS for $10 for users who want to purchase that instead of a subscription. We still offer 1Password 6 licenses for Mac, they're available via the Mac App Store, our website, and in app after the trial period ends. We have also announced we'll be offering 1Password 7 licenses when we release that in the future. We have also announced we'll be offering standalone vaults and traditional licenses for 1Password 7 for Windows. So nothing is "moving to a hosted service." It's simply another option and it's also the option we feel is best for a vast majority of our users, that may not be you that falls in that category, but you're also reading hacker news, you're not in the same category as a majority of our users either. Hope that helps a little at least. Kyle AgileBits
AGKyle 9y ago
Disclosure: I work for AgileBits, makers of 1Password I'm sorry if you think we're shoving the hosted services down your throat. We offer two types of products: 1. Standalone licenses 2. Our hosted 1Password.com solution When we announce new products, like this one, we're going to scream from the rooftops to anyone that will listen. We're proud of it and a lot of users are extremely happy to see it. Standalone licenses are not going away. I've mentioned previously in this thread that we will be offering 1Password 7 for Mac and Windows as standalone licensed apps. So if you want to continue using standalone licenses and pay for those upgrades we will happily offer them. But because of this we also aren't going to stop improving 1Password.com and the products that we can create surrounding that platform. This extension really wouldn't have been possible with our standalone licensed products. Because we have 1Password.com we now have the ability to offer this with the same ease of use that our users come to expect from us. I'm a bit confused by your statement that password managers don't work in a cloud/hosted/subscription/whatever environment. Have you by chance read our white paper? It outlines how we protect your data and it's written such that nearly anyone, even without cryptography experience can understand: https://1pw.ca/whitepaper https://1pw.ca/whitepaper Please give it a read and if you have questions we'll be happy to get you answers. In the end though, if you're a standalone licensed user, you are still going to be supported in the future so there's nothing that changes with regard to that in the future. We just now offer a new extension for users that use our 1Password.com service. And this new extension will influence the Mac version going forward so the things you see here will eventually find their way to the Mac version. Hope that helps! Kyle AgileBits

by nkw 9y ago

askafriend 9y ago

They haven't lost any good will that matters in the long run. I find 1Password valuable enough to pay them a monthly fee and so do many many others. They changed their business model to be more sustainable/profitable and they know that means that they'll lose a segment of customers but that's OK. The products that won't do well with a business model like this are products that don't provide enough value. There is nothing wrong with the pricing model itself or a company choosing to adopt it.

mcgrath_sh 9y ago
For me, it is both about the business model and the move to a hosted service. I’m against renting tools. I will gladly buy them, and I will buy frequent-ish updates (18-24 months). I'm not cheap. I simply value ownership of both the software and my data. I have bought five 1Password licenses for myself and my immediate family; a roughly ~$300-$320 investment. Toss on another $50 for iOS licenses and you have roughly six years of subscription revenue. So, if six years of subs is goodwill that doesn’t matter, that is fine.
- AGKyle 9y ago
  Disclosure: I work for AgileBits, makers of 1Password To be clear, we aren't "moving to a hosted service." We still offer the Pro features for iOS for $10 for users who want to purchase that instead of a subscription. We still offer 1Password 6 licenses for Mac, they're available via the Mac App Store, our website, and in app after the trial period ends. We have also announced we'll be offering 1Password 7 licenses when we release that in the future. We have also announced we'll be offering standalone vaults and traditional licenses for 1Password 7 for Windows. So nothing is "moving to a hosted service." It's simply another option and it's also the option we feel is best for a vast majority of our users, that may not be you that falls in that category, but you're also reading hacker news, you're not in the same category as a majority of our users either. Hope that helps a little at least. Kyle AgileBits

AGKyle 9y ago

Disclosure: I work for AgileBits, makers of 1Password I'm sorry if you think we're shoving the hosted services down your throat. We offer two types of products: 1. Standalone licenses 2. Our hosted 1Password.com solution When we announce new products, like this one, we're going to scream from the rooftops to anyone that will listen. We're proud of it and a lot of users are extremely happy to see it. Standalone licenses are not going away. I've mentioned previously in this thread that we will be offering 1Password 7 for Mac and Windows as standalone licensed apps. So if you want to continue using standalone licenses and pay for those upgrades we will happily offer them. But because of this we also aren't going to stop improving 1Password.com and the products that we can create surrounding that platform. This extension really wouldn't have been possible with our standalone licensed products. Because we have 1Password.com we now have the ability to offer this with the same ease of use that our users come to expect from us. I'm a bit confused by your statement that password managers don't work in a cloud/hosted/subscription/whatever environment. Have you by chance read our white paper? It outlines how we protect your data and it's written such that nearly anyone, even without cryptography experience can understand: https://1pw.ca/whitepaper https://1pw.ca/whitepaper Please give it a read and if you have questions we'll be happy to get you answers. In the end though, if you're a standalone licensed user, you are still going to be supported in the future so there's nothing that changes with regard to that in the future. We just now offer a new extension for users that use our 1Password.com service. And this new extension will influence the Mac version going forward so the things you see here will eventually find their way to the Mac version. Hope that helps! Kyle AgileBits